Cookie Policy

Cookies are small text files that websites place on your device when you visit them. These files contain information that helps websites remember your preferences, login status, and browsing behavior. When you return to a website, your browser sends this stored information back to the site, allowing it to recognize you and provide a more personalized experience.

At BetReal, we use cookies to enhance your sports betting experience, keep our platform operating smoothly, and provide you with relevant content and offers. Cookies help us understand how you interact with our sportsbook, which pages you visit most frequently, and what features you find most valuable.

We use cookies for several important purposes across our platform. These include maintaining your login session while you place bets, remembering your preferred odds format and language settings, and analyzing how our website performs. Cookies also help us detect and prevent fraudulent activity, comply with our regulatory obligations, and deliver targeted promotions that match your betting interests.

Our cookie usage falls into distinct categories, each serving specific functions that contribute to your overall experience on BetReal. We only collect and process cookie data that is necessary for legitimate business purposes or where we have obtained your explicit consent.

Essential cookies are necessary for our sportsbook to function properly. These cookies enable core features like account authentication, secure payment processing, and maintaining your betting slip contents as you move between different sports and markets. Without these cookies, you would not be able to log into your account, place bets, or complete transactions.

We also use essential cookies to implement important security measures, including protection against cross-site request forgery attacks and session hijacking attempts. These cookies help us verify that betting requests are genuinely coming from you and not from malicious third parties. You cannot disable essential cookies while using our platform, as doing so would prevent basic functionality from working.

Analytics cookies help us understand how visitors interact with BetReal by collecting anonymous information about page views, user journeys, and feature usage. We use this data to identify which sections of our sportsbook are most popular, where users encounter difficulties, and how we can improve the overall betting experience.

These cookies track metrics such as how long you spend on different pages, which sports you browse most frequently, and where you typically exit our site. This information helps us optimize our platform performance, identify technical issues, and develop new features that better serve our customers' needs.

Functional cookies enhance your experience by remembering choices you make while using our platform. These include your preferred odds format (decimal, fractional, or American), language selection, timezone settings, and customized dashboard layouts. They also remember your favorite sports and teams, allowing us to prioritize relevant content on your homepage.

Additionally, functional cookies store information about your betting preferences, such as default stake amounts and preferred bet types. This personalization makes your betting experience more efficient and tailored to your individual preferences, reducing the need to repeatedly configure the same settings.

Marketing cookies help us deliver relevant promotional content and advertisements both on our website and across other platforms you visit. These cookies track your betting interests and behavior patterns to ensure you receive offers for sports and markets that align with your preferences.

We use this information to create targeted email campaigns, display personalized bonus offers, and show relevant advertisements on external websites and social media platforms. Marketing cookies also help us measure the effectiveness of our promotional campaigns and understand which offers generate the most interest among our customers.

Our website incorporates services from trusted third-party providers, which may place their own cookies on your device. These include payment processors that facilitate secure transactions, customer support chat systems, and analytics providers that help us understand user behavior patterns.

Social media platforms may also place cookies when you interact with embedded content or sharing buttons on our site. We carefully select our third-party partners and confirm they maintain appropriate data protection standards, but their cookie practices are governed by their own privacy policies rather than ours.

Different types of cookies remain on your device for varying periods. Session cookies are temporary and automatically delete when you close your browser, while persistent cookies remain stored until they reach their expiration date or you manually remove them.

Essential cookies typically last for the duration of your browsing session, while functional cookies may persist for several months to remember your preferences. Analytics and marketing cookies generally have expiration periods ranging from a few days to two years, depending on their specific purpose and the data they collect.

You can control cookie settings through your browser preferences, where you can view, delete, or block specific types of cookies. Most browsers allow you to disable cookies entirely, though this may significantly impact your ability to use BetReal effectively.

For non-essential cookies, you can also manage your preferences through our cookie consent banner, which appears when you first visit our site. You can withdraw consent for specific cookie categories at any time, though essential cookies will remain active to ensure basic functionality continues working.

Some browsers include "Do Not Track" signals that request websites not to track user activity. Currently, there is no universal standard for how websites should respond to these signals. BetReal does not automatically respond to Do Not Track requests, but you can control tracking through the cookie management options described above.

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through our website or other appropriate communication channels. The updated policy will become effective immediately upon posting.

If you have questions about our cookie practices or need assistance managing your cookie preferences, please contact our customer support team through the live chat feature on our website or by email. Our data protection team is also available to address any privacy-related concerns you may have regarding our cookie usage.